.1. The initial term of this Agreement shall be 1 year and will take effect once the ECO toner cartridge is installed, a configuration and usage page is emailed to sales@ecobizsystems.com with customer id and receive a confirmation email from EBS.
. 2: Responsibilities: ECO business Systems will after 30 days of install unless the cartridge is defective:
. (a) Provide remedial Maintenance Service to Customer,
. (b) Parts are not included but are available at a discounted rate to the client for replacement by ECO Business Systems. Discounted part rate is for devices that have been approved for ALL IN service by ECO Business Systems.
. 3: Customer’s Responsibilities: Customer will:
. (a) Give timely notice of additions, deletions, and movement of Equipment
. Customer agrees:
(c) To perform no repairs, adjustments, or maintenance work to the units under All IN devices
without written authorization from ECO Business Systems.
. (d) To comply with EBS written instructions covering the operation of the units.
. (e) To provide to EBS at no charge, access to the equipment and facilities, such as working space, electricity and a local telephone line.
4: Charges:
. (a) If the device is loaded with toner other than ECO All IN toner the call will be charged at the Time and material rate for service and parts .
ECO Business systems reserves the right to cancel the ALL IN plan at any time.
Return and Refund Policy.
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